Another benefit of implementing technology in the supply chain is enhanced customer experience. With real-time tracking and notifications, customers can have visibility into the status of their orders, reducing anxiety and improving satisfaction. Additionally, technology enables faster and more accurate order fulfillment, resulting in shorter delivery times and fewer errors. Advanced tracking systems and real-time analytics provide businesses with valuable insights into their supply chain, allowing them to identify bottlenecks, optimize routes, and improve overall performance.
However, this process consists of various functions that have to be properly managed to bring effectiveness and efficiency to the supply chain of the organization. To see how OptimoRoute can transform your shipping and logistics processes, start your 30-day free trial today. To measure logistics efficiency, you need to track KPIs such as on-time shipping, warehouse capacity, order fulfillment accuracy, product damage, and employee turnover rate.
Demand continues to grow for data storage, so choosing cloud providers that are committed to carbon reduction and responsible innovation is important. Many data centre operators are committing to exclusively using renewable energy, setting carbon-free energy targets and reducing water usage. Read more about global logistics here. In the logistics industry, a request for proposal (RFP) is designed to help shippers find the best 3PL providers to meet their needs. The goal of an RFP is to ensure a prosperous partnership and good working relationship for both parties, and finding the right fit starts with a comprehensive and detailed RFP process.
Happy customers improve your bottom line
We specialise in offering business-to-business logistics services, including sea freight, air freight, domestic freight, warehousing, and customs clearance to all industries. We lead the industry in delivering exceptional services to our customers by focusing on our people and technology.
There’s nothing more disappointing to a customer than receiving an incorrect order. Fulfillment errors increase your reverse logistics costs and deprive your customers of delightful unboxing experiences. If we make a mistake in picking, packing, or shipping, we’ll fix it, and we’ll pay you $50 for your trouble. But, since we have one of the highest accuracy rates in the industry, we’ll probably just ship the right products to the right customers, and that will make everyone happier. Such risk-mitigation techniques are expensive; however, competitive advantage will result if a firm’s supply chain resilience and agility is identical to the competition’s but at a lower cost. Third-party logistics allow enterprises to outsource some business operations, such as warehousing and fulfillment, to third-party service providers.
EY is a global leader in assurance, consulting, strategy and transactions, and tax services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders.
Meredith is a Content Marketing Specialist at ShipBob, where she writes articles, eGuides, and other resources to help growing ecommerce businesses master their logistics and fulfillment. Thus, we help turn order logistics operations management into a major business revenue driver.